I was introduced to Thomas HVAC by Don Esslinger. The company was fair, efficient, great prices and the employees were extremely professional and efficient. I would highly recommend this company to anyone with air/heat needs.
Thomas HVAC is the first Air Conditioning company that I have ever met that has not tried to sell me something I didn’t need. My A/C Units are over 15 years old; so when I called them to do regular maintenance on one of them, I anticipated that they would come finding some sort of issue with the hopes of making a large sale. However, to my pleasant surprise after the maintenance was complete, the technician informed me that everything looked good and even commented on the endurance of the unit. Most companies would have taken the opportunity of working on older units to try and make a sale, But Thomas HVAC did not. I will definitely be using and referring Thomas HVAC (an honest company)for all my future heating and air needs.
Marshall G. Clements
Byron performed a semi-annual system checkup 18 June 2014. He corrected an improperly wired temp sensor for my dual-fuel Trane unit that I had asked about on his initial evaluation visit. Then he quickly completed all the other required system performance checks leaving hardly a trace behind. I am very pleased with his efficiency and Trane knowledge. He also noted ductwork leakage that will be scheduled for correction. All telephonic communication with Thomas HVAC has been courteous and professional. At this point I am delighted I called your office earlier this year. Your expansion is an indication that there are lots of satisfied customers. The WBHP radio station connection is one that should continue. Thank you all.
Bo and his crew never let us down. The technicians are highly knowledgeable and always make sure we understand exactly what needs to be done to maintain our system. They go out of their way to work around our schedule too!
Robert S. OBrian
I have lived in my home for 17 yrs and I had never found a regular HVAC business to service my home. After working with this company the last week, I have found that company. This company is top notch from top to bottom. The technician was punctual, knowledgeable and fair. He made suggestions for my home based in honesty and not trying to gouge me for more money. The office personnel were very professional and nice. The pricing was great and I can tell you that you would be hard pressed to find a better HVAC company out there.
Jonathan Dunwoody, Owner, Minuteman Press
These guys are great! I was having air conditioner problems, they came out, evaluated the situation, and suggested a new unit as mine was a bit old. They helped me finance it and the money it has saved me every month is more than my monthly payment is! When they say they might be able to save you some money with a new unit they aren’t kidding! On top of that the install, it was on time and went without a hitch!
All of the staff members at Thomas HVAC are knowledgeable, professional and caring. My unit was over 15 years old and I dreaded the realization that it needed replacing. However, Thomas HVAC made the process very easy. The internal financing was quick and the installation was flawless and timely. The technicians were polite, answered all of my questions and left my home in the same manner that it was before the installation. Within the first month, I saw a noticeable decrease in my utility bill. I highly recommend Thomas HVAC to all of my family, friends and clients.
Our HVAC system was already 12 years old when we had to move out of state for 4 years. We hoped the system would last until we moved back to Alabama, but of course it started having problems. When it quit cooling, our son, who was living in the house, contacted Thomas HVAC to troubleshoot the system and repair it if possible. The service technician arrived promptly and was able to get the system up and running again that afternoon. We purchased a yearly maintenance service from Thomas HVAC that covered a yearly inspection of the system and a discount on parts if any were needed. That was a good decision because they were able to maintain the system in good working order for the next 6 years. We were so happy with the service we received from Thomas HVAC, that when it was time to update our still working, 18-year old system, the only company we considered was Thomas HVAC. We have been extremely happy with the system they recommended. It’s much more efficient and cost effective. We’ll certainly continue to rely on Thomas HVAC for all our service needs.”
Outstanding customer service. Our technician came right out after I called this morning and had us up and running in no time. He is a very professional and personable representative of your company. Hope we don’t need you again any time soon, but we will certainly pass our recommendations on to our friends and neighbors.
I call Thomas HVAC Co about 9am when I realized my air conditioner has quite working. The gentleman that answered the phone said there was a tech not far from my home on another call and he could come by as soon as he was finished with that call. He asked if I would like to be called when he was on his way which was very nice I thought. A short time later I received the call saying he was on his way. The repairman that came was very nice and professional. He listened to what I had to say and quickly went to work to find out where the problem. He was very knowledgeable and was able to figure out where the problem was quickly. He made the repair and I was nice and cool again. I would not hesitate to say that Thomas HVAC Co is very capable and professional and I would recommend them to anyone.”